Some this year’s hot topics

  • Customer Engagement
  • Social Commerce
  • Integrating Collaboration & Processes
  • Social Support & Customer Service
  • Social Media Marketing & Strategy
  • Social Business Intelligence & Insights
  • Collaborative Innovation & Crowdsourcing
  • Employee Communities & Intranet 2.0
  • Open Management & Leadership Models
  • HR 2.0 and Organizational evolution
  • Social Learning
  • Experiences by Luxottica, BT, Pernod, Deutsche Bank, Pirelli, Telecom Italia, Ferrovie dello Stato, Alcatel Lucent, Citigroup, Sanofi, Legrand, Seat, J&J, Amadori, BNP Paribas, Lowe, Scania, Corepla, Webank and others